Karine Eyoun
@karineeyoun
Experienced reception manager with a strong background in customer service.
What I'm looking for
I am a dedicated professional with extensive experience in reception management and customer service. Currently, I serve as a Reception Manager at Transac World Group, where I greet visitors, manage inquiries, and ensure a high standard of customer service. My role involves training new receptionists and maintaining control over office supplies, which has honed my organizational skills and attention to detail.
In addition to my reception duties, I have worked as a Production Assistant at Eufònic Festival, where I supported the production and artist coordination departments. My passion for cultural projects led me to manage a cultural association focused on promoting inclusion and social cohesion through the arts. I hold a Bachelor's Degree in Journalism from Ramon Llull's Blanquerna University, which has equipped me with strong communication skills and a creative mindset.
Experience
Work history, roles, and key accomplishments
Reception Manager
Transac World Group
Nov 2022 - Aug 2024 (1 year 9 months)
Managed reception operations, greeted visitors, responded to inquiries, and ensured quality customer service. Handled guest check-ins, invoicing, and trained new receptionists while maintaining office supplies and scheduling appointments.
Production Assistant
Eufònic Festival
Aug 2021 - Aug 2024 (3 years)
Assisted in production setup and dismantling, provided public assistance during shows, and coordinated artist hosting, including preparing roadmaps and welcoming teams.
Cultural Manager
Culturapia Association
Jan 2021 - Present (4 years 5 months)
Designed and managed cultural projects promoting coexistence, respect, and inclusion through performing arts and visual arts, focusing on community engagement and cultural reflection.
Freelance Translator
Various Companies
Jan 2016 - Present (9 years 5 months)
Provided professional translation services in French, English, Spanish, and Catalan for legal, technical, and marketing documents, including advertising campaigns.
Customer Service Manager
Premium Shop
Jan 2016 - Jun 2021 (5 years 5 months)
Coordinated store operations, assisted in strategy planning, monitored customer needs, handled complaints, and managed inventory while training new employees.
Receptionist
Dr. Jean Claude Sumalla
Jan 2015 - Jan 2016 (1 year)
Managed reception duties, assisted patients, handled phone calls, and maintained the doctor's schedule efficiently.
Editor-in-Chief
Afriquinfos
Jan 2012 - Mar 2014 (2 years 2 months)
Edited and organized web content, wrote articles, selected sources, and managed social media, while training and supervising interns and external collaborators.
Education
Degrees, certifications, and relevant coursework
Ramon Llull University
Bachelor's Degree, Journalism
2016 - 2021
Bachelor's Degree in Journalism, focusing on communication strategies, media ethics, and the role of journalism in society. Developed skills in writing, editing, and critical thinking.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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