Ioana Nastasia BURDETT

Performed packing and picking tasks across European departments, processed returns and supported quality checks to meet fulfillment targets.

Operated packing and returns across departments, managed inbound/outbound shipments and maintained inventory accuracy to support warehouse throughput.

Handled guest emails and calls, managed bookings and meeting schedules, and coordinated visitor services to improve front-desk operations.

Managed reception duties including emails, phone calls and visitor coordination to support corporate office operations.

Provided front-desk reception services, managed visitor reception and correspondence to ensure smooth daily operations.

Prepared legal documents, managed case files and meeting agendas, coordinated calls and travel arrangements to support legal team workflows.

Managed bookings, reservations, check-in/out processes, invoicing and general administrative duties for guest house operations.

Pursuing MBA and masters in Supply Chain Management, International Commerce and Human Resources.

Completed Master in Receptionist / Master in Head Reception training.

Completed a Receptionist/Chef certificate in hospitality and tourism.

Completed Master in Secretarial Executive International.

Completed certificates in Direction and Motivation of Teams, Human Resources and finance basics.

Completed Creation Plan of Business, coaching, and strategic development certificate.

Awarded a Diploma of Secretarial Executive Internacional.

Completed English for International Commerce certificate and a German A2.2 language certificate.

Completed first and second year of a double degree program in Politics and Law.

Completed high school studies in Humanities and Social Science.

Completed secondary education at I.E.S. Antonio Machado.