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Karina JaubertKJ
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Karina Jaubert

@karinajaubert

Strategic delivery leader blending agile transformation and AI automation to accelerate client growth and eliminate workflow bottlenecks.

Costa Rica
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What I'm looking for

I’m looking to lead agile delivery and Lean transformation while applying AI automation to eliminate manual bottlenecks, speed up sales and operations, and prove measurable business impact with clear KPIs and trusted stakeholder partnership.

I’m a Strategic Delivery Manager and AI Automation Architect with 16+ years of experience bridging complex engineering and business objectives. I’m known as a trusted advisor to executive stakeholders, translating enterprise platform delivery into long-term client growth while driving Lean & Agile transformations that deliver predictable outcomes.

In my recent work, I led enterprise-wide agile transformations that replaced legacy systems and drove a 35% increase in productivity, while managing product backlogs and facilitating 20+ sprint planning sessions as the liaison between engineering teams and stakeholders. I also reduced software defects by 25% through TDD and automated testing, and orchestrated 3 critical enterprise platform upgrades for 500+ users—managing UAT and executive reporting to achieve zero business disruption during transitions. Earlier, I independently managed a $2M portfolio of telecom infrastructure projects, improving delivery performance through Lean methodologies and reducing delivery cycles by 2 months while saving $150K, and I facilitated 100+ agile ceremonies to remove development blockers by 40%. I bring a continuous-improvement mindset rooted in Six Sigma and QC leadership as well, designing quality testing protocols and process initiatives that reduced test cycle time by 30% and improved overall QC efficiency by 25%. Now, I’m integrating AI automation expertise to build intelligent workflows that eliminate manual bottlenecks, accelerate sales cycles, and deliver measurable business value—such as Zapier/Sheets/Slack lead qualification that routes only high-value leads, Make + Claude AI pipelines that cut response time from 6 hours to under 3 minutes, and automated post-meeting follow-ups that transcribe calls, extract commitments, and reduce delayed actions by over 90%.

Experience

Work history, roles, and key accomplishments

IE
Current

Project Manager

Instituto Costarricense de Electricidad

Jan 2017 - Present (9 years 4 months)

Led enterprise-wide agile transformations replacing legacy systems with modern frameworks, increasing productivity by 35% while aligning delivery to client business goals. Managed 20+ sprint planning sessions, reduced defects by 25% using TDD and automated testing, and orchestrated three enterprise platform upgrades for 500+ users with zero business disruption.

IE

Project Engineer

Instituto Costarricense de Electricidad

Sep 2010 - Aug 2017 (6 years 11 months)

Independently managed a $2M portfolio of eight telecom infrastructure projects, maintaining 95% customer satisfaction through proactive stakeholder communication. Shortened delivery cycles by two months, saved $150K with lean methodologies, and facilitated 100+ agile ceremonies to reduce development blockers by 40%.

Education

Degrees, certifications, and relevant coursework

Fidelitas University logoFU

Fidelitas University

Bachelor of Science in Industrial Engineering, Industrial Engineering

Earned a Bachelor of Science in Industrial Engineering from Fidelitas University in March 2021.

Tech stack

Software and tools used professionally

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