Ferrell Alvarado Ramos

I've spent 9+ years turning manual, slow-release QA processes into predictable delivery pipelines across enterprise platforms, e-commerce, SAP, Salesforce, web, and mobile products.

At BCT, I built a Playwright E2E suite covering 150+ user journeys, reducing regression time by 35% and raising coverage to 90%. I also designed AI agents that turn Jira requirements into test cases, execution, and validation reports, compressing a multi-day workflow into a fraction of the time.

At Correos de Costa Rica, I cut release validation from three days to six hours through Playwright and Azure DevOps automation, while protecting delivery-tracking customers through mobile and API coverage. At Appvance, I increased automated coverage from 45% to 78% and reduced post-release defects by 30% through Jenkins CI/CD integration.

I've led QA strategy across eight business units in three countries at 3M, managed teams of up to five engineers, coordinated UAT with 50+ stakeholders, and made release-readiness decisions. I focus automation where it reduces the most risk and gives engineering and business teams a signal they can trust.