Open to opportunities

Jessica Suazo Torres

@jessicasuazotorres

Project Management & Business Transformation professional with 6+ years in technology, Agile, and operational excellence.

Costa Rica

Message

What I'm looking for

I'm looking to lead cross-functional technology, digital transformation, and continuous improvement initiatives where I can use data, Agile practices, and operational expertise to deliver scalable, measurable business improvements.

Project Management and Business Transformation professional with 6+ years of experience leading cross-functional technology, digital transformation, and continuous improvement initiatives within multinational organizations. At Intel, I've led initiatives across Engineering, Manufacturing, and Quality, reducing quality events by 71.7% and task response time by 63% through technology-enabled solutions. I combine Agile project management, data analytics, process optimization, and technical leadership to turn complex business challenges into scalable improvements.

Experience

Work history, roles, and key accomplishments

Continuous Improvement Engineer

Intel Corporation

Oct 2024 - Feb 2026 (1 year 4 months)

Led cross-functional continuous improvement and digital transformation initiatives across Engineering, Manufacturing, and Quality. Managed projects, CAPAs, data analysis, process optimization, and technology-enabled workflows, delivering measurable improvements including a 71.7% reduction in quality events and 63% faster task response times.

Continuous Improvement Quality Assurance Quality Management Quality

Quality Technicians Manager

Intel Corporation

Oct 2022 - Nov 2024 (2 years 1 month)

Led a multidisciplinary technical team and coordinated operational improvement initiatives across Engineering, Manufacturing, Software Development, and Quality. Managed team performance, KPIs, incident workflows, stakeholder communication, and process standardization, achieving 87% objective attainment and a 75% reduction in daily alarms.

Team Leadership Team Management Quality Management KPI Management

Module Application Engineer

Intel Corporation

Jul 2021 - Oct 2022 (1 year 3 months)

Supported software applications and technology-enabled manufacturing operations through Agile practices, technical problem solving, data analysis, and cross-functional collaboration. Implemented Scrum and Azure DevOps workflows, coordinated complex incidents, and contributed to initiatives that reduced equipment downtime by 54% and resolution time by 32%.

Agile Agile Development Lean Lean Manufacturing Data Analysis Scrum Methodology

Pre-Sales Engineer

Sonivison SA

Sep 2019 - Jul 2021 (1 year 10 months)

Supported customer-facing technical and commercial initiatives by analyzing requirements, evaluating solutions, and coordinating Engineering, Sales, manufacturers, suppliers, and customers. Designed and automated quotation workflows using Advanced Excel, reducing preparation time by 40% and increasing project profitability by 20%.

Customer Relationship Management Requirements Management