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Karimi Dayana

@karimidayana

Customer-focused compliance and quality assurance professional with strong results.

Kenya
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What I'm looking for

I am seeking a role where I can apply compliance and QA expertise in a collaborative, improvement-focused team, with opportunities for professional growth and impact on operational excellence.

I am a dynamic, detail-oriented compliance and customer service professional with over three years managing customer relationships and quality systems for large-scale horticultural operations. I have supported QMS implementation aligned to ISO 9001 and ISO 14001, led internal audit support, facilitated training, and contributed to system improvements that enhanced order accuracy and client satisfaction.

Recognized as Employee of the Year (2025) for outstanding performance and teamwork, I bring strong stakeholder communication, risk assessment, and administrative coordination skills. I prioritize regulatory adherence, proactive problem-solving, and clear cross-functional collaboration to maintain operational efficiency and resolve customer issues promptly.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Environmental Science

2017 - 2021

Grade: Second Class Upper Division

Completed a Bachelor of Science in Environmental Science with Second Class Upper Division, focusing on environmental management and sustainability practices.

KS

Kabare Girls High School

Kenya Certificate of Secondary Education, Secondary Education

2013 - 2016

Grade: B+

Completed the Kenya Certificate of Secondary Education with a final grade of B+.

Tech stack

Software and tools used professionally

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