Cherotich Mutai
@cherotichmutai
Programme quality and compliance professional driving food safety, audits, and continuous improvement.
What I'm looking for
I am a Programme Quality and Compliance professional with over five years' experience in monitoring and evaluation, quality assurance, and capacity building within regulated manufacturing and food production environments. I specialize in aligning operations with international standards such as FSSC 22000, Organic (NOP/EOS), and ISO 9001 to strengthen governance, gender equity, and sustainability.
I have led implementation of ISO 22000:2018 and ISO 9001:2015 systems, developed internal audit plans, managed CAPA processes, and supported ERP-based data monitoring (SAGE X3, TRACC) to enable data-driven decision-making and traceability. I apply tools like root cause analysis, FMEA and Pareto charts to drive continuous improvement and readiness for external certification audits.
I am experienced in training and stakeholder engagement, having delivered participatory capacity building and served as a guest speaker and trainer of trainers. I bring a practical, results-oriented approach to program quality assurance, risk-based auditing, and knowledge capture to help organizations improve compliance and operational performance.
Experience
Work history, roles, and key accomplishments
Quality Assurance Specialist
Browns Plantations Kenya
Jan 2023 - Present (2 years 9 months)
Led implementation of ISO 22000:2018 and ISO 9001:2015 systems across the production chain, drove internal audits and CAPA processes, and strengthened ERP-based traceability for data-driven decisions.
Quality Control Supervisor
James Finlay Kenya
Nov 2020 - Dec 2022 (2 years 1 month)
Supervised food-grade production under strict compliance, applied Six Sigma and WCM practices to streamline workflows, and supported external certification audits to improve quality readiness.
Customer Support Representative
Josmo Consults Ltd
Jan 2018 - Dec 2019 (1 year 11 months)
Handled client queries and managed CRM records to improve service delivery and resolution of escalated quality concerns, collaborating with cross-functional teams to enhance customer satisfaction.
Marketing Research Analyst
Uvocorp Technologies
Jan 2014 - Dec 2018 (4 years 11 months)
Conducted market research and produced analytical reports to inform strategic planning and product development, delivering insights on stakeholder trends and competitive positioning.
Education
Degrees, certifications, and relevant coursework
Institute of Good Manufacturing Practices
Executive Diploma, Food Science and Technology
2024 - 2024
Completed an Executive Diploma in Food Science and Technology focusing on good manufacturing practices and food safety systems.
Kenyatta University
Bachelor of Science, Fashion Design and Marketing
Earned a Bachelor of Science in Fashion Design and Marketing with coursework combining design, marketing, and business principles.
Moi High School Kabarak
KCSE, Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE) at Moi High School Kabarak.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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