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Karen King

@karenking

I align digital roadmaps with business objectives to maximise customer outcomes.

United Kingdom
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What I'm looking for

I'm focused on partnering with clients on digital transformation, roadmap planning, and pragmatic problem-solving to align digital activity with business objectives and maximise outcomes.

I'm a Client Partner at Reading Room, working with private- and public-sector clients to align digital roadmaps with business objectives and maximise outcomes.

I've led customer relationships and commercial strategy across Reading Room, Delete / Kagool, and mobile technology businesses, from digital transformation planning and roadmap delivery to sales, contract negotiation, and product development.

Experience

Work history, roles, and key accomplishments

Reading Room logoRR
Current

Client Partner

Nov 2023 - Present (2 years 10 months)

Worked as Client Partner at Reading Room.

Delete / Kagool logoDK

Account Director

Feb 2021 - Oct 2023 (2 years 8 months)

Worked as Account Director at Delete / Kagool.

Delete / Kagool logoDK

Senior Account Manager

May 2019 - Feb 2021 (1 year 9 months)

Worked as Senior Account Manager at Delete / Kagool.

Delete / Kagool logoDK

Account Manager

Sep 2013 - May 2019 (5 years 8 months)

Kagool is a UK Digital Agency and top Sitecore Platinum Partner. We focus exclusively on designing and building websites that get the best out of Sitecore. We have more mid-tier and enterprise customers on this platform than any agency in the UK and have delivered over 120 Sitecore projects.
Kagool was formed in 1999 and was previously branded as Fusionworkshop until April 2015. Same company, same

VSI-Thinking logoVS

Commercial Manager

Sep 2012 - Jul 2013 (10 months)

Managing all aspects of commercial strategy for web development company, handling sales and marketing from initial contact to requirements gathering, contract negotiations and project delivery.

Momac UK Ltd logoML

Senior Account Manager

Aug 2007 - Jul 2009 (1 year 11 months)

Responsible for major mobile network and branded publisher accounts, winning large scale contracts for Momac and manouvering Momac into primary technology partner positions.

Mobile Streams logoMS

Account Manager

Feb 2006 - Jul 2007 (1 year 5 months)

Managing account base of mobile networks for UK and France; major business wins and establishing and maintaining solid business relationships

Amplefuture logoAM

Business Development Manager

Nov 2003 - Apr 2005 (1 year 5 months)

Responsible for developing business with Cable & Wireless, including managing key C&W accounts

iTouch logoIT

Product Manager

Jan 2003 - Oct 2003 (9 months)

Responsible for managing and developing new IVR and mobile products in liason with clients, sales teams and technical departments

Education

Degrees, certifications, and relevant coursework

IL

ILM

Level 2 Award in Leadership & Team Skills

Issued Jan 2019

GO

Google

Google Analytics

Issued Jan 2018 · Expired Jul 2019

TU

The Manchester Metropolitan University

BA Hons 2:1, French and Spanish

1990 - 1994

Tech stack

Software and tools used professionally

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