Open to opportunities

Karen Hourani

@karenhourani

Message

I keep client operations, lead conversion, billing, and team coordination running smoothly.

Lebanon

Message

What I'm looking for

I'm looking for a role where I can support client relationships, streamline operations, manage leads and schedules, and contribute to an organized, collaborative team.

At Encipher Digital Advertising, I manage communication and coordination for $750K–$1M revenue clients while keeping daily office operations running smoothly.

I manage and qualify leads in HubSpot, coordinate clients and internal teams, and handle billing, invoices, and payments through Stripe.

Previously, I built client relationships and managed schedules at Rivet Communication, and led, trained, and supported teams as a Staff Supervisor at Agonista Coffee Shop.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Encipher Digital Advertising

Nov 2025 - Present (10 months)

Managed communication and coordination with high-revenue clients, ensuring smooth operations and strong relationships. Oversaw daily office operations, lead qualification in HubSpot, and billing via Stripe.

HubSpot Stripe Communication Skills Client Relationships Lead Management Billing Invoicing Office Operations