Rouba Chokr
@roubachokr
Executive assistant and client relationship operations professional managing communications and daily client experience.
LebanonWhat I'm looking for
I’ve supported clients and day-to-day operations in Beirut for 10+ years, stepping in as a main point of contact for inquiries, requests, and service-related matters.
At Roxytel, I proactively followed up with clients, resolved issues, coordinated communications, and maintained accurate records to support service quality and operational efficiency.
Earlier roles at Bogofinance S.A.L. and Berytus Capital had me coordinating meetings, preparing presentations and client documentation, and collaborating with internal teams to keep projects moving smoothly.
Experience
Work history, roles, and key accomplishments
Customer Relationship Manager
Roxytel
Oct 2019 - Nov 2025 (6 years 1 month)
Managed customer relationships, ensuring high satisfaction and long-term loyalty. Served as main point of contact for client inquiries and service matters.
Marketing and Client Relationship Manager
Bogofinance S.A.L.
Sep 2014 - Aug 2019 (4 years 11 months)
Managed client relationships, coordinated meetings, prepared reports and presentations, and supported business activities and decision-making.
Client Relationship and Administrative Coordinator
Berytus Capital SAL
Jun 2013 - Dec 2013 (6 months)
Arranged client meetings, prepared PowerPoint presentations, and managed administrative and back-office operations.
Trainee
Banque du Liban
Aug 2012 - Aug 2012 (0 months)
Completed training in banking operations and financial services. Assisted with administrative and operational activities.
Education
Degrees, certifications, and relevant coursework
Lebanese American University
Bachelor of Science, Business Management
Bachelor's degree in Business Management from Lebanese American University.
International School of Lome
High School Diploma, General Studies
High School Diploma from International School of Lome.
Lycee Francais de Lome
Secondary Education, General Studies
2004 - 2006
Secondary education at Lycee Francais de Lome from 2004 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
Job categories
Skills
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