Moayad Bou Diab
@moayadboudiab
I drive commercial growth through operations, customer experience, marketing, and performance management.
LebanonWhat I'm looking for
I'm currently leading branch operations and commercial performance at Enhance in Alkhobar, using Power BI and HubSpot CRM to track revenue, sales conversion, retention, utilization, and branch KPIs.
I've built and grown businesses from concept to market, including Meemnoon Art in Beirut, where I developed the brand, website, e-commerce platform, marketing content, and customer communications. At Fitness Break in Dubai, I co-founded and managed full-cycle operations, increasing membership by approximately 30% within the first year through retention, operational improvements, and targeted marketing.
Across customer experience, business planning, and cross-functional leadership, I translate commercial strategy into practical execution and measurable performance.
Experience
Work history, roles, and key accomplishments
Team Leader (Branch Operations & Commercial Performance)
Enhance
Jan 2025 - Present (1 year 7 months)
Monitors commercial and operational performance using Power BI, tracking revenue, sales conversion, customer retention, trainer utilization, and branch KPIs. Develops branch business plans, revenue forecasts, and capacity plans aligned with commercial growth objectives.
Education
Degrees, certifications, and relevant coursework
John Molson School of Business, Concordia University
Graduate Diploma, Business Administration
2009 - 2010
Graduate Diploma in Business Administration from John Molson School of Business, Concordia University.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
Job categories
Skills
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