Karen Kasseh

I am an adaptable operations and branch management professional with 5+ years of progressive leadership experience, most recently serving as a Branch Manager with full P&L accountability. I bring strong strategic coordination, process optimization, and team direction skills honed in high-traffic international hospitality settings.

My achievements include improving peak-hour revenue by 10% through digital management systems, maintaining a 98% guest satisfaction rate, and reducing monthly operational costs by 5% through tighter inventory control. I lead teams of 15+ staff, implement performance metrics, and maintain high aesthetic and service standards informed by a Fashion Design degree.

I am eager to transition into a remote corporate role such as Project Manager, Operations Analyst, or Executive Assistant where I can apply my operational leadership, reporting capabilities, and strong communication skills to drive efficiency and measurable results.