Karen Barrett
@karenbarrett
I resolve complex commercial delinquencies and manage high-volume B2B collection portfolios.
United StatesWhat I'm looking for
At Wells Fargo, formerly GE Financial Services, I've managed commercial delinquency portfolios worth up to $25 million, negotiating payment arrangements and resolving complex account issues for business customers.
I've handled approximately 750 commercial and government accounts while completing 40–50 account reviews daily, using payment trends, aging, and risk data to prioritize follow-up. My work includes investigating billing discrepancies, reconciling misapplied payments, forecasting delinquencies, and partnering across teams to move accounts toward resolution.
I'm known for accurate, compliant documentation, a 100% audit score, and consistent productivity and quality performance. Across more than 23 years in commercial collections, I've built strong customer relationships while protecting portfolio performance.
Experience
Work history, roles, and key accomplishments
Oversaw commercial delinquency portfolios valued up to $25 million, negotiated payment arrangements, and resolved complex account issues. Maintained a 100% audit score and was recognized as a top performer in 2025.
Education
Degrees, certifications, and relevant coursework
Elberta Open Campus
High School Diploma, General Studies
Earned a High School Diploma from Elberta Open Campus in Warner Robins, GA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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