@gabrielc
Collections Specialist at Lakeshore Management Group who reduced delinquency by 70% and managed a $2M portfolio.
United StatesAt Lakeshore Management Group, I managed a $2M portfolio and reduced delinquency by 70% using data-driven strategies. I negotiated payment plans and settlements and resolved 90+ day past-due escalations.
At Foundation Finance Company LLC, I handled high-volume inbound calls and achieved a 75% account-resolution rate. My collections experience also includes an 80% recovery rate at TCF Bank and a 60% improvement in recovery rates at Mid America Bank through skip tracing and account resolution.
Work history, roles, and key accomplishments
Foundation Finance Company LLC
Jun 2026 - Oct 2026 (4 months)
Managed high-volume inbound interactions, achieving a 75% successful account-resolution rate. Applied a consultative, sales-focused approach to promote Auto Pay enrollment, achieving an estimated 40% conversion rate.
Lakeshore Management Group
Jan 2013 - Feb 2026 (13 years 1 month)
Managed a $2M portfolio, improving cash flow and recovery performance. Reduced delinquency by 70% using data-driven strategies and negotiated payment plans to minimize losses.
TCF Bank
Jan 2009 - Dec 2012 (3 years 11 months)
Achieved 80% recovery rate through effective negotiation and analyzed borrower financials to approve loan modifications. Reduced default rates through debt restructuring and improved recovery rates by 40% via skip tracing.
Mid America Bank
Jan 2003 - Dec 2009 (6 years 11 months)
Improved recovery rates by 60% through skip tracing and strategic account resolution. Exceeded monthly collection goals while maintaining 100% compliance with banking regulations.
Increased deposits by 20% through client engagement and identified risk trends to recommend financial solutions. Improved audit compliance scores by 25%.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education.
Real Estate Certification, Real Estate
Earned a Real Estate Certification.
FDCPA Training, Compliance
Completed FDCPA training.
Software and tools used professionally
United StatesYou can contact Gabriel and 90k+ other talented remote workers on Himalayas.
Message GabrielSign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 250,000+ job seekers finding remote jobs at top companies worldwide.
Jordyn Miller
Collateral Management Repossession Coordinator, GreenState Credit Union
Philip Morrow
Senior Collections Specialist, Hyatt Recovery Solutions
Monica Jackson
AR Specialist, Schindler Elevator
Nick Reynolds
Commercial Collections Associate Manager, Wells Fargo Equipment Finance
Angel Clark
Region Lead Collections, CNAC
Reina Meza
Account Specialist, Above Lending
Scott Bohn
Senior Collections Representative, Waste Management
Saquania Williams
Billing Specialist, State Farm
Francesa Fountain
Customer Support Specialist, Navy Federal Credit Union
Brittany Allen
Billing Coordinator / Accounts Receivable / Collections Specialist, DuraServ