KAPIL SHUKHLA

Reviewed and evaluated AI-generated responses for accuracy, relevance, coherence, tone, and safety, providing structured feedback to improve model performance. Completed AI training and evaluation tasks involving prompt-response assessment, ranking, and quality review.

Generated and converted B2B opportunities for recruitment and staffing services, managing the complete sales cycle from prospecting to closure.

Managed end-to-end B2B SaaS sales for recruitment products, generating INR 1.1Cr+ in revenue and increasing renewals by 20% through consultative upselling.

Converted prospective student leads into enrollments for partner universities through consultative counselling and structured follow-up.

Generated and qualified outbound B2B opportunities for education and learning programs, onboarding partners and managing business development conversations.

Completed a 2-year B2B sales rotation within the Graduate Trainee Program, pitching integrated facility management services to large corporate clients. Oversaw daily guest services and facility operations at an HSBC corporate site, managing frontline teams and developing SOPs.

Certified as a FOSTAC Level 2 Trainer.

Completed a 6-month industrial training internship at JW Marriott.

Completed a 6-month restaurant internship at MASQUE, Shakti Mills.

Bachelor of Hotel Management (BHM) degree from the Institute of Hotel Management & Applied Nutrition, Mumbai, completed in 2019.

Completed a 2-year Graduate Trainee Program at HSBC, focusing on B2B facility management sales.