kanika sharma
@kanikasharma1
Client-focused pre-sales professional transitioning into data science and web development.
What I'm looking for
I am a client-focused pre-sales and relationship professional with over three years' experience guiding clients, managing communications, and coordinating projects across fast-paced service environments. I have a B.Com foundation and proven strengths in lead conversion, client handling, and cross-team liaison that consistently drive smooth project delivery.
I am actively building technical capability through diplomas in Full Stack Data Science and Web Development, developing skills in Python, SQL, Power BI, machine learning, Advanced Excel and VBA, and front‑end/back‑end web technologies. I combine technical learning with strong communication and problem-solving skills to bridge business needs and technical solutions.
I seek roles where I can apply my customer-centric approach and emerging technical skills in a techno-functional or technical position that values collaboration, continuous learning, and measurable impact on client success.
Experience
Work history, roles, and key accomplishments
Pre-Sales Executive
Livspace
Jan 2024 - Dec 2024 (11 months)
Engaged prospective clients to understand design needs and guided them through Livspace offerings, coordinating with internal teams to enable lead conversion and smooth project delivery.
Client Relationship Executive
M-Swasth Solutions Pvt. Ltd.
Oct 2022 - Nov 2023 (1 year 1 month)
Managed inbound and outbound patient communications, scheduled consultations, and acted as liaison between doctors and patients to ensure timely updates and smooth service delivery.
Customer Care Executive
Dish TV India Ltd.
Oct 2021 - Sep 2022 (11 months)
Resolved inbound customer queries related to DTH services, delivering prompt support to maintain high customer satisfaction and issue resolution metrics.
Education
Degrees, certifications, and relevant coursework
IICS Delhi
Full Stack Data Scientist, Data Science
2025 -
Pursuing Full Stack Data Scientist program covering Advanced Excel, Python, AI, Machine Learning, VBA, SQL, and Power BI.
IICS Delhi
Advanced Diploma in Web Development, Web Development
2023 -
Pursuing an Advanced Diploma in Web Development with training in front-end and back-end technologies.
YWCA
Certificate in Computer Applications, Computer Applications
Completed Certificate in Computer Applications.
University of Delhi
Bachelor of Commerce, Commerce
2019 - 2022
Completed Bachelor of Commerce focusing on accounting, business studies, and finance to build a strong business foundation.
Availability
Location
Authorized to work in
Job categories
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