Open to opportunities

Kanchali Rajapaksha

@kanchalirajapaksha

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Data-driven digital marketing professional blending analytics, strategy, and creative campaign execution.

United Kingdom

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What I'm looking for

I seek a role where I can apply data-driven marketing and analytics, collaborate in a team-oriented culture, and grow through hands-on campaign work and professional development.

I am a results-oriented digital marketing and analytics professional with a solid foundation in computing and international business, experienced in data entry, customer service, and retail operations. I combine analytical thinking with creative strategy to design and optimise digital campaigns using tools such as Google Analytics, Google Ads, HubSpot and Power BI.

I have hands-on experience supporting operations and customer-facing roles while completing certifications in SEO, email marketing, social media, and digital marketing, and I am eager to contribute through collaboration, continuous learning, and measurable performance improvements.

Experience

Work history, roles, and key accomplishments

Current

Retail Volunteer

Current

British Heart Foundation

Dec 2025 - Present (2 months)

Supported store operations by organising merchandise, managing stockroom donations and labelling items, and delivering exemplary customer service to increase sales and in-store efficiency.

Customer Service Stock Management Visual Merchandising Team Collaboration POS Familiarity

Current

Customer Centre Administrator

Current

Cadent Gas

Oct 2025 - Present (4 months)

Handled emergency gas calls, raised engineer jobs, and provided safety advice for gas escapes and carbon monoxide incidents to protect customers and ensure timely incident response.

Customer Support Safety Advisories job scheduling CRM Communication

Data Entry Clerk

Intelligent Image Management Lanka (Pvt) Ltd

Jan 2024 - Apr 2024 (3 months)

Accurately retrieved and matched mortgage-related documents from the USA, maintaining meticulous records and organisational standards to support reliable operations.

Data Entry Document Management Quality Assurance Record keeping Attention To Detail Microsoft Office