Georgina Heseltine

Supported financial operations and liaised with external accountants to ensure accurate records and timely submissions. Utilized Sage Accounting software for invoicing, reconciliation, and budget tracking.

Managed email communications with external companies, following up to ensure task completion. Created assets for the Instagram page and produced brochures and flyers for print distribution as part of marketing campaigns.

Served as the primary point of contact for orchestra and production staff, managing logistics, communication, and accreditation. Adhered to strict timetables, adapting to schedule changes and re-prioritizing tasks effectively.

Managed scheduling and team communication for approximately 90 staff, regularly liaising via digital means. Conducted interviews, performance reviews, and training both remotely and in-person.

Provided tailored customer service using needs-based questioning and digital CRM notes. Maintained accurate records and helped build lasting customer relationships.

Completed training in SEO, PPC, and CRM systems, including customer lifecycle management. Gained experience in writing and editing content for multi-channel campaigns across social, email, phone, and written formats. Learned to track customer data to influence retention and strategic planning.

Undertook a comprehensive Filmmaking program, which included a two-year 'History of Fashion' course. Developed skills in delivering creative projects within deadlines and collaborative team structures. Learned to adapt briefs into actionable plans using various project management and communication tools.

Studied A Levels in Film Studies, English Literature, and Sociology, developing analytical and critical thinking skills. Gained a strong foundation in humanities and arts subjects.

Grade: 9 A*-C GCSEs, L2 Pass BTEC

Achieved 9 A*-C GCSEs, including core subjects like Maths and English. Also obtained a Level 2 Pass in BTEC, demonstrating foundational knowledge across various subjects.