Open to opportunities

Kamal Elabed

@kamalelabed

Message

Expert in KYC/KYA with 7 years of project management experience.

Morocco

Message

What I'm looking for

I am looking for a role that fosters innovation and offers growth opportunities.

With over seven years of experience in the KYC/KYA field, I have developed a robust skill set that allows me to lead innovative projects and design tailored solutions for clients. My career has been marked by a commitment to understanding customer needs and anticipating industry trends, which has earned me a strong reputation in the sector.

Currently, I serve as a Back-office Sales Manager at Promark Group, where I analyze sales data, manage customer relationships, and streamline processes to enhance productivity. My previous role as a Partner Relations Coordinator at M2T honed my abilities in compliance and operational efficiency, ensuring that I can effectively manage complex projects from inception to completion.

I am passionate about leveraging my analytical skills and strategic mindset to contribute to a forward-thinking organization. My dedication to continuous improvement and innovation drives me to seek opportunities that challenge me and allow me to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Back-office Sales Manager

Current

Promark Group

Oct 2022 - Present (2 years 8 months)

As a Back-office Sales Manager, I manage credit, analyze sales data, and prepare reports to assess performance. I ensure smooth communication between sales teams and other departments, handle customer inquiries, and improve work processes to enhance efficiency.

Credit Sales Data Analysis Reporting Customer Relationship Management Process Improvement Team Coordination Market Analysis Customer Satisfaction

Current

Responsable commercial Back-office

Current

Promark

Oct 2022 - Present (2 years 8 months)

Expert in KYC/KYA with 7 years of experience managing credit management and analyzing sales data. Responsible for preparing reports and dashboards to evaluate performance and identify trends. Collaborates with sales teams and other departments to ensure effective communication and client satisfaction.

KYC Credit Data Analysis Reporting Dashboards Client Relationship Management Process Improvement Team Collaboration Problem Solving

Chargé d'activation transfert et change

M2T

Jan 2016 - Sep 2022 (6 years 8 months)

Responsible for verifying incoming standard requests for completeness and accuracy, ensuring compliance with quality standards. Examines new registration documents and performs KYA certification while creating and activating agent accounts in multiple databases.

Database Management Compliance Quality Assurance Partnership Development Multitasking

Partner Relations Coordinator

M2T

Jan 2016 - Sep 2022 (6 years 8 months)

In my role as Partner Relations Coordinator, I ensure the accuracy of incoming requests, perform KYA certification, and establish partnerships with key agents. I coordinate with operational resources for the rapid deployment of new agents and resolve queries efficiently.

Partnership Development Compliance Coordination Quality Assurance Database Management