Kalpesh Bhagat

I’m a Business Analyst Specialist with 15+ years in global financial services, focused on product and contract lifecycle management, revenue assurance, pricing governance, and customer onboarding/renewals. I translate commercial and operational needs into scalable, audit-ready process and data changes across sales, finance, implementation, and clients.

At FIS Solutions (India) Private Limited, I own client and product master data (customer hierarchy, product mapping, pricing attributes, contract dates) across onboarding, renewals, and terminations to ensure clean downstream system handoffs. I also translate contract and pricing terms into requirements and delivery artifacts—process flows, user stories, UAT scenarios, and data setup instructions—reducing rework and delivery ambiguity. I validate pricing setup and billing outputs against contracted commercial terms and deliver executive-ready financial and operational dashboards and packs using Power BI and Excel for leadership reviews.

Previously at BT e-Serve India, I reconciled the order-to-cash flow and governed contract templates to maintain consistent, audit-ready records. I partnered with commercial, finance, and operations teams to surface billing and product-process risks, drive root-cause analysis, and implement corrective actions—while building strong stakeholder alignment and decision-ready reporting.