Ayushi Mittal

I’m a Business Analyst with 4 years of experience translating complex sales operations, OTC/P2P operational, and sales/procurement data into actionable business insights. I build process analytics and KPI frameworks that turn operational signals into decisions, with a strong focus on revenue protection.

At Hyster Yale Materials Handling, I designed and deployed real-time Power BI dashboards tracking SLA breaches, backlog aging, pricing holds, and revenue risk—helping leadership anticipate operational failures up to 23 days in advance. I led end-to-end order intake, validation, scheduling, and invoicing analytics, reducing overall cycle time by 14%, improving SLA adherence from 20% to 50%, and increasing order processing accuracy by 30% through exception and root-cause models.

I also redesigned workflows by analyzing Salesforce order and pricing data to strengthen first-time-right accuracy and developed data-driven prioritization models for high-risk and high-value orders. By partnering with Sales, Finance, Supply Chain, and regional teams, I improved booking, invoice readiness, and on-time dispatch while reducing repeat revenue/vendor escalations by 10%.