Open to opportunities

Kalpana Juneja

@kalpanajuneja

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Strategic HR leader and HR Business Partner with 15+ years building scalable, audit-ready teams.

India

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What I'm looking for

I want to lead scalable HR and HRBP programs that align workforce strategy to business growth, strengthen audit-ready compliance (ISO/SOC/CMMI/HIPAA), and use people analytics to reduce attrition and improve hiring efficiency—while building high-performance, inclusive cultures.

I’m a Strategic HR Leader and HR Business Partner with 15+ years of experience enabling growth, scalability, and governance maturity across Product, SaaS, and global delivery organizations. I align people strategy with business expansion to strengthen compliance ecosystems and deliver measurable operational impact.

As Senior Manager HR at NovelVox Softwares India Pvt. Ltd., I partner with business heads to align HR strategy with product delivery and growth objectives. I lead workforce planning for SaaS product and delivery teams and manage the end-to-end employee lifecycle—from hiring and onboarding to engagement, performance reviews, grievance handling, and exits.

My focus is both performance and readiness: I drive performance management goal alignment and use HR analytics dashboards to monitor hiring trends, attrition, and workforce metrics. Through structured HR interventions, I’ve reduced voluntary attrition by ~18–22% and improved time-to-fill by ~25%, while strengthening retention and workplace culture.

I also bring audit-ready compliance leadership across ISO 27001:2022, ISO 9001:2015, CMMI, SOC II, and HIPAA environments. I coordinate vendor risk assessments and third-party due diligence, facilitate external audits and certification processes, and ensure timely CAPA closure—while building high-performance cultures that balance innovation with regulatory discipline.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager HR

Current

NovelVox Softwares India Pvt. Ltd.

Aug 2022 - Present (3 years 11 months)

Partner with business leaders to align HR strategy with SaaS/product delivery and growth goals, managing end-to-end employee lifecycle including hiring, onboarding, performance, and employee relations. Support ISO 27001:2022, ISO 9001:2015, CMMI, SOC II, and HIPAA compliance with audit readiness, vendor risk assessments, and CAPA tracking; reduced voluntary attrition (~18–22%) and improved time-to

HR Business Partnering Workforce Planning Talent Acquisition Employee Lifecycle Management Onboarding Employee Engagement Performance Management Time to fill improvement Vendor Risk Assessment Audit Management ISO 27001 ISO 9001 CMMI SOC II HIPAA Compliance Documentation CAPA Corrective And Preventive Actions

HR Consultant

ATS Services Pvt. Ltd.

Aug 2021 - Jul 2022 (11 months)

Established scalable people and business processes through cross-functional collaboration and standardized HR policies for performance management, rewards & recognition, and competency frameworks. Served as an HR Business Partner to the Managing Director on attrition control, retention strategy, talent acquisition, workforce planning, compensation reviews, and also led POSH workshops, diversity in

People Operations HR Business Partnering Performance Management Rewards Retention Strategy Workforce Planning Employee Journey Frameworks Employee Engagement Talent Acquisition POSH Employment Law Compliance Background Verification HR Operations Employee Relations

Manager - Human Resources

Just Wines Pty. Ltd. - Vamani Overseas Pvt. Ltd.

Jun 2019 - Jan 2020 (7 months)

Led end-to-end hiring for IT and non-IT roles across functions, optimizing recruitment channel mix to reduce cost and time-to-hire. Redesigned induction and onboarding programs, improved recruitment processes and automation, and coordinated cross-functionally for policy communication and implementation while managing candidate selection and employee benefits administration with external vendors.

Internal Referrals Direct Sourcing Cost and Time to Hire Optimization Induction Programs Automation Candidate Screening Interviewing Policy Communications Employee Benefits Administration Vendor Management

Manager - Human Resources

ATS Services Pvt. Ltd.

Mar 2016 - May 2019 (3 years 2 months)

Led the performance appraisal cycle culminating in annual compensation reviews by implementing structured appraisal frameworks and conducting appraisal training. Implemented Early Warning System (EWS) analytics and redesigned absconding processes to reduce attrition, improved issue resolution with escalation matrices and TAT frameworks, and drove organization-wide engagement, discipline, PIPs, onb

Performance Reviews Reward Management Absconding Process Improvement Escalation Matrix TAT Framework Issue Resolution Employee Engagement Skip Level Meetings Leadership Connects 1:1 Reviews Policy Refresher Program Onboarding Recruitment Strategy Campus Drives

Senior Executive - HR

Elixir Computech Pvt. Ltd.

Apr 2007 - Feb 2016 (8 years 10 months)

Developed organizational structure and job descriptions, managed end-to-end recruitment for junior to senior roles across pan-India operations, and handled onboarding, employee lifecycle management, and separation processes including exit interviews and full & final settlements. Acted as SPOC for employee relations and grievance handling, supported statutory and regulatory compliance, coordinated