Jackie Tannreuther

I am a dynamic and seasoned healthcare professional with over 8 years of experience in patient registration, insurance management, and fostering a culture of exceptional customer service. My expertise lies in coordinating patient flow and optimizing both business and clinical metrics, ensuring that patients receive the best possible care while maintaining operational efficiency.

Throughout my career, I have held various roles, including my current position at Mercy Health Bon Secours as a Registration/Patient Access specialist. Previously, I served as the Director of Operations at CareFirst Urgent Care, where I honed my skills in team building and mentoring. My background also includes working as a Licensed Insurance Agent at Allstate Insurance, where I developed a comprehensive understanding of medical records, billing processes, and insurance management.

I am adept at leveraging tools like Microsoft Word and Excel to improve business processes and resolve work issues effectively. My strong communication skills and commitment to excellent customer service allow me to greet patients and the community with respect and professionalism, ensuring a positive experience for everyone involved.