kalecia stewart
@kaleciastewart
Motivated customer service and logistics professional with proven reliability.
What I'm looking for
I am a dedicated customer service and logistics professional with over three years of experience in remote support, warehouse operations, and healthcare environments. My journey has equipped me with the skills to resolve issues efficiently while maintaining high levels of customer satisfaction. I thrive in fast-paced settings and have a proven track record of delivering excellent support to over 50 customers daily through various channels, including phone, chat, and email.
At Target Corporation, I excelled as a Remote Customer Service Specialist, where I maintained a 95% customer satisfaction rating by addressing order issues, refunds, and account inquiries with empathy and efficiency. My ability to train new hires and my recognition for consistent performance demonstrate my commitment to excellence. Additionally, my experience as a Warehouse Associate at FedEx Ground honed my skills in inventory management and safety standards, further enhancing my ability to contribute to team success.
As I seek a full-time remote customer service role with Amazon, I am eager to bring my strong communication, multitasking, and problem-solving skills to a dynamic team. I am passionate about creating positive customer experiences and am excited about the opportunity to grow within a reputable organization.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Specialist
Target Corporation
Jun 2023 - Jul 2025 (2 years 1 month)
Delivered excellent support via phone, chat, and email for 50+ customers daily, specializing in order issues, refunds, and account help. Maintained a 95% customer satisfaction rating by resolving concerns quickly and with empathy.
Volunteer Front Desk Assistant
Community Health Clinic
Jan 2023 - May 2025 (2 years 4 months)
Scheduled appointments, greeted patients, and managed incoming phone calls with professionalism and empathy. Helped maintain clean and organized patient files using Microsoft Excel and clinic software.
Warehouse Associate
FedEx Ground
Jan 2022 - Dec 2023 (1 year 11 months)
Scanned, sorted, and loaded packages quickly and accurately using RF scanners and warehouse software. Maintained safety standards and exceeded daily shipping quotas.
Education
Degrees, certifications, and relevant coursework
Gwinnett Technical College
Courses Completed, Healthcare Support
Completed healthcare support courses at Gwinnett Technical College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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