KUKai User
@kaiuser2
Dedicated outreach specialist with a strong background in healthcare recruitment.
United StatesWhat I'm looking for
As an Outreach Specialist at Hiregy, I help health plan members access vital resources and mental health support. My role involves answering inbound calls and conducting follow-ups to ensure that members receive the assistance they need. I am passionate about making a positive impact in the healthcare sector and am committed to enhancing the well-being of individuals through effective communication and support.
Previously, I worked as a Healthcare Recruiter at BusinessTree, where I successfully recruited qualified healthcare professionals to meet the staffing needs of clinics and hospitals across the United States. My ability to collaborate with healthcare facilities allowed me to understand their requirements and source suitable candidates efficiently. My diverse experience also includes roles in customer service and administrative support, where I honed my skills in managing communication channels and ensuring customer satisfaction.
Throughout my career, I have been recognized for my academic excellence and leadership abilities, being inducted into the National Honor Society for Leadership and Success. I am dedicated to personal and professional growth and strive to make a positive impact in my community through my work.
Experience
Work history, roles, and key accomplishments
Outreach Specialist
Hiregy
Jan 2025 - Present (6 months)
Helped health plan members sign up for free memberships that provide resources and mental health support. Answered inbound calls and made outbound calls for follow-up.
Healthcare Recruiter
BusinessTree
Oct 2024 - Mar 2025 (5 months)
Recruited qualified healthcare professionals to meet staffing needs for clinics and hospitals across the United States. Collaborated with healthcare facilities to understand staffing requirements and source suitable candidates efficiently.
Administrative Assistant
CTG
Aug 2023 - Dec 2024 (1 year 4 months)
Managed communication channels, ensuring timely response to emails and proficient handling of phone calls to maintain effective business operations. Organized and facilitated logistical aspects of corporate events by scheduling appointments, meetings, and conferences, ensuring streamlined executive workflows.
Beauty Advisor
Sephora
Oct 2023 - Aug 2024 (10 months)
Managed customer inquiries via inbound calls, efficiently processing orders and addressing shipping issues to ensure customer satisfaction. Facilitated reshipments and processed refunds, enhancing the resolution process for customer concerns.
Virtual Assistant
Nectar Digital Group
May 2019 - Jun 2023 (4 years 1 month)
Coordinated daily operations, including scheduling meetings and managing calendars, to enhance workflow efficiency. Arranged travel logistics and accommodations, ensuring seamless travel experiences for team members.
Manager
Solar Solution
May 2018 - Oct 2020 (2 years 5 months)
Oversaw the recruitment and training processes to improve customer service and sales skills among new staff. Implemented a customer recognition program that enhanced employee morale and increased sales.
Travel Agent
Paycation
Sep 2014 - Mar 2018 (3 years 6 months)
Researched and customized travel packages to align with individual client preferences, enhancing personalized customer experiences. Evaluated and addressed client requirements, achieving successful travel arrangements that met diverse needs and expectations.
Live Chat Agent
24/7 Intouch
Jan 2012 - Jul 2014 (2 years 6 months)
Handled multiple customer inquiries simultaneously through live chat, ensuring prompt issue resolution and maintaining high levels of customer satisfaction. Adhered to established communication protocols and service standards to consistently deliver quality customer service.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Bachelor of Business Administration (BBA), Management
2020 -
Currently pursuing a Bachelor of Business Administration with a concentration in Management. Expected to graduate in July 2025.
Availability
Location
United StatesAuthorized to work in
Job categories
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