Kai User - Outreach Specialist - Hiregy | Himalayas
Kai UserKU
Open to opportunities

Kai User

@kaiuser2

Dedicated outreach specialist with a strong background in healthcare recruitment.

United States
Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in healthcare recruitment and customer service while contributing to a supportive and growth-oriented company culture.

As an Outreach Specialist at Hiregy, I help health plan members access vital resources and mental health support. My role involves answering inbound calls and conducting follow-ups to ensure that members receive the assistance they need. I am passionate about making a positive impact in the healthcare sector and am committed to enhancing the well-being of individuals through effective communication and support.

Previously, I worked as a Healthcare Recruiter at BusinessTree, where I successfully recruited qualified healthcare professionals to meet the staffing needs of clinics and hospitals across the United States. My ability to collaborate with healthcare facilities allowed me to understand their requirements and source suitable candidates efficiently. My diverse experience also includes roles in customer service and administrative support, where I honed my skills in managing communication channels and ensuring customer satisfaction.

Throughout my career, I have been recognized for my academic excellence and leadership abilities, being inducted into the National Honor Society for Leadership and Success. I am dedicated to personal and professional growth and strive to make a positive impact in my community through my work.

Experience

Work history, roles, and key accomplishments

CT

Administrative Assistant

CTG

Aug 2023 - Dec 2024 (1 year 4 months)

Managed communication channels, ensuring timely response to emails and proficient handling of phone calls to maintain effective business operations. Organized and facilitated logistical aspects of corporate events by scheduling appointments, meetings, and conferences, ensuring streamlined executive workflows.

NG

Virtual Assistant

Nectar Digital Group

May 2019 - Jun 2023 (4 years 1 month)

Coordinated daily operations, including scheduling meetings and managing calendars, to enhance workflow efficiency. Arranged travel logistics and accommodations, ensuring seamless travel experiences for team members.

SS

Manager

Solar Solution

May 2018 - Oct 2020 (2 years 5 months)

Oversaw the recruitment and training processes to improve customer service and sales skills among new staff. Implemented a customer recognition program that enhanced employee morale and increased sales.

PA

Travel Agent

Paycation

Sep 2014 - Mar 2018 (3 years 6 months)

Researched and customized travel packages to align with individual client preferences, enhancing personalized customer experiences. Evaluated and addressed client requirements, achieving successful travel arrangements that met diverse needs and expectations.

2I

Live Chat Agent

24/7 Intouch

Jan 2012 - Jul 2014 (2 years 6 months)

Handled multiple customer inquiries simultaneously through live chat, ensuring prompt issue resolution and maintaining high levels of customer satisfaction. Adhered to established communication protocols and service standards to consistently deliver quality customer service.

Education

Degrees, certifications, and relevant coursework

CU

Colorado Technical University

Bachelor of Business Administration (BBA), Management

2020 -

Currently pursuing a Bachelor of Business Administration with a concentration in Management. Expected to graduate in July 2025.

Tech stack

Software and tools used professionally

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