At American Health Connection, I answered patient and member questions and verified insurance eligibility and benefits. I also supported prior authorization requests and followed up on pending approvals.
I documented interactions and updated patient and insurance information, while communicating with insurance companies, providers, pharmacies, and medical offices.
As a Medical Billing/Authorization Coordinator at CVS HEALTH/ Athena, I assisted customers with hotel reservations, payments, and billing concerns. I entered reservation details and handled customer information confidentially.
At nueromedical center, I reviewed employee timecards and corrected timekeeping discrepancies. I also tracked leave, maintained confidential records, and assisted the payroll department with preparation and verification.
