Open to opportunities

kaitlyn mcdonald

@kaitlynmcdonald

Message

People-first HR and administrative professional supporting teams with onboarding, payroll, and records.

United States

Message

What I'm looking for

I’m looking for an HR or office-administration role where I can own onboarding, payroll, and employee records, keep documentation compliant, and support leaders with clear communication in a fast-paced, people-first environment.

I’m a detail-oriented HR and administrative professional supporting teams across healthcare, retail, office management, and executive support environments. I’m known for strong communication, adaptability, and a people-first approach that improves operations while supporting employees.

In my recent roles, I’ve provided direct, high-trust executive support and managed fast-paced day-to-day logistics, including calendar management, appointment scheduling, and travel coordination. Previously, as a Business Office Director, I supported staff from onboarding to termination, handled bi-weekly payroll processing, maintained employee and resident files, and prepared daily, weekly, and monthly administrative reports.

I also bring a strong operations background from retail and office leadership. I managed payroll and store operations in a high-volume environment, supported performance management, and led hiring, training, coaching, and terminations aligned with company standards. Across roles, I’ve consistently handled scheduling, reporting, compliance, and confidential documentation with accuracy and discretion.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant & CEO Admin

Current

Private Family / CEO

Feb 2024 - Present (2 years 5 months)

Provided direct administrative and personal support to a CEO, including calendar management, appointment scheduling, errands, travel coordination, and day-to-day logistical support. Coordinated communications, schedules, and recurring administrative tasks while also providing dependable childcare support.

Calendar Management Appointment Scheduling Travel Coordination Communication Childcare

Business Office Director

Stone Valley Memory Care

Nov 2021 - Feb 2024 (2 years 3 months)

Supported staff through onboarding to termination, including personnel administration and bi-weekly payroll processing. Maintained employee and resident files and prepared daily, weekly, and monthly administrative reports while handling sensitive documentation confidentially.

Payroll Processing Personnel Administration HR Partnership & Compliance

Office Manager & Personal Assistant

JGA Electric

Jun 2020 - Nov 2021 (1 year 5 months)

Created service contracts and summaries to support invoicing, documentation, and administrative consistency. Conducted employee check-ins and coordinated job materials, communication, and daily operational support, working with leadership on scheduling and office priorities.

Service Contracts Invoicing Administrative Documentation Employee Check Ins Scheduling Office Management

Retail Store Manager & District Trainee

Wireless Vision (T-Mobile)

Nov 2014 - Mar 2020 (5 years 4 months)

Managed payroll, daily paperwork, staffing, and store operations in a high-volume retail environment. Hired, trained, coached, and terminated employees and supported performance management, scheduling, and team accountability to improve business results.

retail management Payroll Processing Staffing Hiring Training Coaching Performance Management Scheduling

Office Manager

Rainbow Bolt & Supply

Jun 2011 - Nov 2014 (3 years 5 months)

Supported employees from hire to termination and maintained organized personnel and customer files. Managed AR/AP processes, including invoices and statements for multiple accounts, and created weekly and monthly reports covering profit, loss, and budgeting.

Personnel Administration Employee File Management Invoicing Budgeting Reporting