At Progressive, I’ve earned three promotions and now quote Progressive insurance and its partners in the PAA department. I hold insurance licenses in all 50 states and work with auto and specialty lines.
I follow company and carrier guidelines during recorded customer calls, explain insurance details clearly, and maintain customer confidentiality. I also use Excel to keep records organized and accessible for daily operations.
At Allstate, I prepared auto, renters, and homeowners insurance quotes, assisted customers with smaller auto claims, and processed payments.
At Osteopathic Family Wellness Center, I verified insurance eligibility and coverage, supported billing and accounts receivable, and maintained patient records. I also cross-trained in registration, referral coordination, and medical assistant duties.
