At Allstate/ Allpro Insurance Agencies, I process policy payments and provide quotes for auto, renters, home, and RV insurance. I sell and bind policies for existing customers and new business.
I service existing clients, process endorsements, and follow up on customer needs. When needed, I connect with carriers, underwriting departments, and mortgage companies.
At Hilton Grand Vacations - SeaWorld, I handled guest check-ins and payments, and responded to guest questions by phone and text. I also routed calls to the right departments.
At Westgate Resorts, I booked guest activities using FareHarbor and updated Excel spreadsheets. I also managed guest communications by email using Outlook.
