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Antonio Carrero

@antoniocarrero

Technical Project Manager at AT&T Labs who managed 91 projects preparing cloud and data infrastructure for AI-driven operations.

United States

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At AT&T Labs / KForce, I direct the infrastructure readiness and implementation of 91 concurrent technical projects, integrating cloud architecture and modern data landscapes for automated, data-driven operations. I also improved project efficiency by 20% through alignment of product, technical, and business digitalization goals.

At NBCUniversal Telemundo / Motion Recruitment, I directed 29 technology projects across 24 television stations, supporting digital transformation and system modernization. The work included media asset digitalization, production cloud environments, and Agile dashboards for project visibility.

At AT&T DIRECTV Latin America OTT / Strive Consulting, I program managed the digital content transformation strategy and infrastructure launch of DIRECTV OTT streaming in Latin America, including optimization and digitalization of approximately 6,500 media assets.

Across project and program management roles, I’ve delivered infrastructure, software, and customer operations initiatives. My credentials include an MBA, PMP, CSM, and Google AI Professional certification.

Experience

Work history, roles, and key accomplishments

Current

Project Implementation Manager

Current

AT&T Labs / KForce

Mar 2021 - Present (5 years 6 months)

Spearheaded infrastructure readiness and end-to-end implementation of 91 concurrent technical projects, integrating cloud-based architecture and modern data landscapes. Managed project scope, schedules, budgets, resources, risks, and dependencies across concurrent initiatives.

Digitalization Cloud Architecture Data Pipelines Project Management Microsoft Project Jira Confluence Smartsheet Power BI ServiceNow Agile Scrum Waterfall SDLC

Technical Project Manager

NBCUniversal Telemundo / Motion Recruitment

Sep 2019 - Sep 2020 (1 year)

Directed 29 technology projects focused on digital transformation and system modernizations across 24 television stations. Implemented Agile Scrum practices and dashboards using Jira and Confluence to improve project visibility and execution.

Digital Transformation Agile Scrum Jira Confluence Microsoft Project Smartsheet Freshdesk SharePoint ServiceNow SDLC

Technical Project Manager – Content Operations

AT&T DIRECTV Latin America OTT / Strive Consulting

Dec 2018 - Jul 2019 (7 months)

Program managed the digital content transformation strategy and infrastructure launch of DIRECTV OTT streaming in Latin America, overseeing pipeline optimization and digitalization of approximately 6,500 media assets. Managed project budgets, labor planning, prioritization, schedules, dependencies, reporting, and end-to-end delivery.

Digital Transformation Content Operations Project Management Agile Scrum Jira Confluence Budget Management Vendor Management

Project Manager / Scrum Master

MoneyGram International

Jan 2018 - May 2018 (4 months)

Managed deployment of Financial Enhanced Consumer Due Diligence (ECDD) initiatives across 100+ countries involving 12 anti-money-laundering compliance applications. Led Agile Scrum delivery, project specifications, schedules, budgets, scope, resources, assets, dependencies, and delivery communications.

Agile Scrum Project Management Compliance Anti Money Laundering Budget Management Stakeholder Management

Channel Manager / Program Manager

Frontier Communications

Apr 2016 - Aug 2017 (1 year 4 months)

Program managed customer experience center launches from inception through completion, including customer interaction applications and technology deployment. Launched 6 customer care centers in the U.S. and 2 in the Philippines supporting 40 coaches and 800 representatives.

Program Management Customer Experience Software Deployment Agile Waterfall Budget Management Cross functional Leadership

Global Service Manager; National Distribution Manager

Verizon Telecom USA

Jun 2007 - Mar 2016 (8 years 9 months)

Program managed outsourced residential and technical customer service/support center strategy across U.S. and international operations. Managed vendor teams across the U.S., Dominican Republic, and Philippines; coordinated project plans, specifications, schedules, budgets, scope, assets, and delivery.

Program Management Vendor Management Customer Service Project Planning Budget Management Cross functional Leadership

Education

Degrees, certifications, and relevant coursework

University of Miami

MBA, Business Administration

Pursued an MBA at the University of Miami in Coral Gables, Florida.

Project Management Institute

Project Management Professional (PMP), Project Management

Holds the Project Management Professional (PMP) certification and completed additional generative AI courses.

George Washington University

Master Certificate in Project Management, Project Management

Earned a Master Certificate in Project Management from George Washington University.

Scrum Alliance

Certified ScrumMaster (CSM), Scrum

Certified ScrumMaster (CSM) from the Scrum Alliance.

Google

Professional Google AI Certification, Artificial Intelligence

Completed the Google AI Professional certification, covering app building, data analysis, content creation, writing, research, brainstorming, and fundamentals.