Open to opportunities

kai koreen

@kaikoreen

Message

Bilingual customer-focused sales and service professional.

Japan

Message

What I'm looking for

I seek a customer-facing role where I can leverage bilingual communication, sales expertise, and team leadership to drive results and grow professionally in a supportive, fast-paced environment.

I am a dedicated, bilingual (English/Japanese) customer service and sales professional with over five years of experience across retail sales, lifeguarding supervision, and direct prospecting. I consistently exceed targets, manage high-volume customer pipelines, and maintain strong CRM practices while delivering dependable, safety-focused leadership.

I bring hands-on experience supervising teams, coordinating schedules, and translating between English and Japanese in regulated work sites, plus certifications in First Aid and CPR. I am eager to apply my multitasking, problem-solving, and relationship-building strengths to a dynamic role that values growth and operational excellence.

Experience

Work history, roles, and key accomplishments

Sales Consultant

MAS

Aug 2025 - Dec 2025 (4 months)

Delivered consultative automotive sales to U.S. service members on Kadena Air Base, managing a high-volume pipeline of 15–25 in-person customers daily and consistently exceeding sales targets to drive revenue growth.

Automotive Sales CRM Lead Management Customer Service Pipeline Management Upselling

Front Desk Sales Manager

Eau Claire

Jun 2024 - Nov 2024 (5 months)

Generated new business via door-to-door and face-to-face prospecting in Eau Claire, engaging 40–60 customers daily and driving revenue through upselling and relationship-based selling to meet team sales goals.

Direct Sales Prospecting Upselling Customer Relationship Management Revenue Growth Team Collaboration Customer Service Time Management

Lifeguard Supervisor

YMCA

Feb 2023 - May 2024 (1 year 3 months)

Supervised lifeguards and aquatic facilities, led scheduling and staff training, and maintained safe, compliant, incident-free operations while delivering consistent customer service.

Lifeguarding Supervision Scheduling Staff Training Safety Compliance CPR Customer Service

Lifeguard & Translator

American Engineering

Mar 2018 - Jan 2021 (2 years 10 months)

Supported construction and asbestos removal projects at U.S. military facilities as a lifeguard and bilingual English–Japanese translator, facilitating communication and assisting with safety and on-site coordination.

Coordination Site Support Lifeguarding Communication Regulatory Compliance Teamwork