
Bianca User
@biancauser16
Sales and customer service professional in Japan seeking inbound tourism work, with experience promoting travel packages face-to-face.
What I'm looking for
At Security System Sales, I conducted cold calls and door-to-door outreach to introduce security system offerings and explain their features to prospective customers. I also promoted travel-related packages face-to-face as a Sales Representative for Traveling Nurse Packages for Missionary Work.
As an Assistant Language Teacher at Asia Plant Service (APS), I communicate with students, school staff, and colleagues in a multicultural environment. I adapt activities to different needs and coordinate lesson preparation across assigned schools.
I've also taught English in Japan and South Korea, including online instruction through Preply, Air Reading, VIPKid and Polly English. I tailor sessions to learners' goals and proficiency levels and prepare lessons and digital materials.
My Bachelor of Science in Business Administration from Montclair State University concentrated in Marketing, and I hold a 120+ hour TESOL Certification from ICOES. Having lived and worked in South Korea and Japan, I'm seeking to apply my business knowledge, customer service skills, and international experience to inbound tourism sales and destination support.
Experience
Work history, roles, and key accomplishments
Assistant Language Teacher (ALT)
Asia Plant Service (APS)
Apr 2026 - Present (6 months)
Communicates professionally with students, school staff, and colleagues in a multicultural environment. Coordinates lesson preparation and classroom responsibilities across assigned schools.
Independent Contractor | Online English Instructor
Preply, Air Reading, VIPKid and Polly English
Jan 2022 - Present (4 years 9 months)
Provides online English instruction tailored to individual learners' goals and proficiency levels. Manages online sessions, preparation, and digital materials independently.
English Instructor
Bohme English Academy
Nov 2024 - Apr 2026 (1 year 5 months)
Delivered English instruction to children and adults across different proficiency levels. Adapted communication and activities to individual needs and managed classroom responsibilities.
English Instructor
CLC Academy
Feb 2021 - Jul 2022 (1 year 5 months)
Delivered English instruction to elementary- and middle-school-age learners. Adapted teaching approaches and activities to different abilities and needs.
Native English Teacher
English Program in Korea (EPIK)
Feb 2020 - Feb 2021 (1 year)
Taught English in public elementary schools to learners with different proficiency levels. Planned lessons and collaborated with school staff in an international educational environment.
Retail Associate
Bed Bath & Beyond
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted customers with product questions and purchasing decisions. Supported daily retail operations and customer service.
Sales Representative
Security System Sales
Jan 2018 - Dec 2018 (11 months)
Conducted cold calls and door-to-door outreach to introduce security system offerings. Explained product features and benefits to potential customers.
Assisted customers in a fast-paced retail environment. Responded to customer requests and supported daily operations.
Sales Representative
Traveling Nurse Packages for Missionary Work
Jan 2017 - Dec 2018 (1 year 11 months)
Promoted travel-related packages to passersby at designated locations. Introduced package offerings and communicated information to prospective customers in person.
Accompanied international students on cultural outings throughout New York and New Jersey. Helped students experience American culture through activities and visits outside the classroom.
Office Support
Student Work Program
Jan 2013 - Dec 2016 (3 years 11 months)
Answered phone calls and handled email correspondence. Performed data entry and supported routine administrative tasks using Microsoft Word and Excel.
Education
Degrees, certifications, and relevant coursework
ICOES
TESOL Certification, TESOL
Completed a 120+ hour TESOL certification.
Montclair State University
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration with a concentration in Marketing, including coursework in marketing, consumer behavior, brand management, product development, business strategy, communication, and research and analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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