Kaieem Freeburn
@kaieemfreeburn
Aspiring professional eager to contribute to organizational growth.
JamaicaWhat I'm looking for
I am a dedicated and motivated individual with a strong desire to gain experience in the workplace. My educational background includes qualifications in Food and Beverage Operations and Business Administration, which have equipped me with essential skills for the hospitality and service industries. I have a proven track record of working in various customer service roles, including as a Server and Customer Service Representative, where I honed my ability to collaborate effectively with teams and provide exceptional service.
Throughout my career, I have demonstrated my commitment to professional growth and development. My experience at Opal Key Resort and Marina, along with my training at The Wexford Court Hotel, has allowed me to refine my skills in food and beverage service. I am eager to leverage my analytical thinking and communication skills to contribute positively to an organization that values growth and teamwork.
Experience
Work history, roles, and key accomplishments
Server / Barback / Banquet Server
Opal Key Resort and Marina
Oct 2021 - Jul 2022 (9 months)
Worked as a server, barback, and banquet server, providing excellent customer service and ensuring smooth operations during events. Gained experience in food and beverage service and teamwork.
Customer Service Representative
Continuum Global Solutions
Jan 2021 - Jun 2021 (5 months)
Provided customer support and assistance, resolving inquiries and ensuring customer satisfaction. Developed strong communication and problem-solving skills.
Customer Service Representative
Teleperformance
Sep 2018 - Feb 2020 (1 year 5 months)
Engaged with customers to provide support and resolve issues, enhancing customer experience and loyalty. Strengthened skills in communication and conflict resolution.
On the Job Training - Food and Beverage Service
The Wexford Court Hotel
Oct 2017 - Apr 2018 (6 months)
Participated in on-the-job training in food and beverage service, learning industry standards and practices while assisting in daily operations.
Administrative Assistant
National Solid Waste Management Agency
Jul 2017 - Jul 2017 (0 months)
Assisted with filing and administrative tasks, contributing to the efficient operation of the agency. Developed organizational and teamwork skills.
Volunteer
St. James Parish Council
Jul 2016 - Jul 2016 (0 months)
Contributed to community service initiatives, gaining experience in teamwork and public service while supporting local events.
Education
Degrees, certifications, and relevant coursework
Rusea’s High School
2012 - 2017
Eber Kindergarten and Preparatory School
2002 - 2012
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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