I am an operations and legal operations specialist with experience spanning global technology companies, higher education institutions, legislative organizations, and early-stage startups. My work centers on designing and improving workflows, managing complex case review processes, supporting cross-functional teams, and operationalizing policies at scale. At Meta, I supported IP and legal operations, helping to streamline intake, triage, and escalation workflows while collaborating closely with attorneys, trust & safety, and product teams. In higher education, I managed departmental operations, budgeting, procurement, grant activity, and program support across major academic units at UT Austin. I also served as a liaison to the Texas Legislative Black Caucus, advancing DEI and policy initiatives. As COO of KINDE Technologies, I built operational infrastructure for a growing international program. My expertise includes:
• Operations workflow optimization • Legal operations and case intake management • Trust & safety dispute review • Copyright and trademark intake processes • Customer support and high-volume case operations • Higher education administration and academic program management • DEI operations and policy implementation • Startup systems building and operational scaling • Cross-functional coordination across legal, ops, policy, and product teams.
I offer practical, industry-level insights into how organizations design processes, resolve disputes, and manage operational complexity. Open to expert-network consulting, remote opportunities, and advisory engagements related to operations, legal ops, program management, and organizational strategy.
United States