At AIRINDIALTD, I manage revenue and inventory for high-stake routes, including domestic markets, and currently handle U.S. markets. I work on strategies for flight inventory, pricing, and demand forecasting.
I manage overbooking levels on high-demand departures, propose equipment changes based on route seasonality, and review revenue accounting while preparing weekly and monthly reports.
I analyze revenue performance by route, aircraft, cabin, and RBD, and evaluate revenue and load generation strategies. I also identify pricing and inventory opportunities and engage with overseas sales teams on revenue opportunities.
Previously, as a Customer Service Agent - Ecommerce at AIR India LTD., I handled issues related to the airline website and mobile app, processed refund requests for eligible tickets, and responded to passenger queries by email.
