Open to opportunities

Balaji Vinithasri

@balajivinithasri

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Versatile aviation professional with expertise in logistics and customer service.

India

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What I'm looking for

I am looking for a role that fosters growth in aviation logistics and customer service.

I am a versatile and data-driven aviation professional with a Master’s in Air Transport Planning and Management and a Bachelor’s in Aviation Management. My practical exposure to cargo logistics, airport operations, and airline customer service has equipped me with the skills necessary to generate actionable insights that improve logistics efficiency and fleet planning.

Throughout my internships, I gained hands-on experience in air cargo logistics and airport operations, focusing on compliance protocols, safety audits, and customer service standards. I am eager to apply my knowledge in Fleet Management, Customer Service, Airport Operations, or Cargo Management, contributing to a dynamic professional environment.

Experience

Work history, roles, and key accomplishments

Student Intern

Blue Dart Aviation

Apr 2024 - Present (1 year 2 months)

Gained practical exposure to air cargo logistics, including packaging, documentation, and flight manifest preparation. Shadowed cargo handlers to understand compliance protocols with airline and airport authorities.

Cargo Logistics Management Compliance Customer Service Workflow Automation

Student Intern

Airport Authority of India (AAI)

Mar 2024 - Present (1 year 3 months)

Acquired operational insights in the process of terminal check-in, security, and gate management, while collaborating on passenger services and complaint resolution. Gained exposure to airport safety audits, apron coordination, and airside operations.

Terminal Operations Security Management Gate Management Airport Safety Audits Airside Operations MIS Reporting

Student Intern

Aircargo Logistics and Allied Services

Jun 2023 - Present (2 years)

Gained practical knowledge of export/import cargo documentation, warehouse logistics, and daily cargo operations. Coordinated cargo arrival schedules and gate assignments with airline representatives.

Logistics Cargo Dispatch Planning Customs Clearance Cargo Safety Standards

Education

Degrees, certifications, and relevant coursework

University of Westminster

MSc, Air Transport Planning and Management

Pursued a Master of Science in Air Transport Planning and Management, focusing on advanced concepts in aviation policy, forecasting, and strategic planning. Engaged in projects related to fleet planning, network optimization, and air transport economics.

Hindustan Institute of Science & Technology

BBA, Aviation Management

Completed a Bachelor of Business Administration in Aviation Management, gaining foundational knowledge in aviation operations, logistics, and customer service. Developed skills in data analysis and industry-specific software.