Jyoti Chauhan
@jyotichauhan1
Dynamic client relationships manager with expertise in business growth.
What I'm looking for
I am a dynamic and client-focused professional with strong expertise in managing key client accounts and driving business growth. My passion lies in delivering high levels of customer satisfaction through building long-lasting relationships and solving problems with a strategic mindset. I excel at aligning cross-functional teams to exceed client expectations, ensuring that every project is led with clear communication and a positive client experience.
Throughout my career, I have demonstrated a proven track record of successfully managing multiple client accounts simultaneously while meeting tight deadlines. At Moppomobi Technology, I conducted thorough research on potential accounts, pursued leads, and negotiated agreements to secure new business. My proactive approach has allowed me to enhance client satisfaction and retention by addressing concerns and collaborating closely with design, sales, and operations teams.
Previously, as a Business Analyst at Flipkart, I oversaw seller accounts and developed advertising campaigns to maximize ROI. My analytical skills and attention to detail have been instrumental in monitoring account performance and providing actionable insights. I am committed to contributing to client success and company growth through a results-oriented approach.
Experience
Work history, roles, and key accomplishments
Client Relationships Manager
Moppomobi Technology PVT LTD
Jan 2021 - Jan 2022 (1 year)
Managed key client accounts, driving business growth and ensuring high levels of customer satisfaction. Conducted market research, built relationships with clients, and collaborated with cross-functional teams to meet client needs. Proactively addressed client concerns and monitored service performance to enhance retention.
Business Analyst
Flipkart
May 2015 - Nov 2017 (2 years 6 months)
Oversaw seller accounts, ensuring compliance and optimal performance. Developed and optimized advertising campaigns, monitored metrics, and provided insights for improvement. Managed a team to achieve performance goals and maintained accurate records in the online database.
Marketing Intern
Hyundai Ltd
Aug 2014 - Apr 2015 (8 months)
Scheduled test drives and tracked sales performance while collecting data for decision-making. Developed marketing strategies through research and analysis, collaborating with teams to enhance brand awareness and customer engagement.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi University
Graduation, General Studies
2014 - 2017
Graduated with a focus on various aspects of education, enhancing skills and knowledge applicable in professional environments.
Indira Gandhi University
Diploma, Fashion Designing
2014 - 2015
Completed a Diploma in Fashion Designing, gaining insights into design principles, textiles, and fashion trends.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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