Jyothi George

I’m an Operations and client success professional with 6+ years of experience managing end-to-end lifecycles, cross-functional coordination, and process improvement across fast-paced, distributed environments. I specialize in handling complex documentation workflows, managing multiple priorities simultaneously, and communicating clearly in async-first settings.

In my current role as an Outreach Team Manager & Client Growth Lead, I own client lifecycle from prospecting to onboarding, ensuring accurate, complete, and compliant onboarding documentation. I coordinate with creative, content, and delivery teams to translate client expectations into internal briefs, manage feedback and approval cycles, and ensure seamless handoffs—while maintaining process documentation and client records for data accuracy and accessibility.

I also lead and mentor an outreach team against monthly revenue and conversion targets, identify high-value client segments based on commercial fit and lifetime value, and uncover upsell and expansion opportunities within existing accounts. Previously, as a Museum Outreach Officer and Projects Coordinator, I managed end-to-end outreach campaigns and 100+ concurrent client projects, consistently driving operational efficiency and on-time delivery—including a 15% improvement in conversion rates through strategic process optimization.