Open to opportunities

Justus Ndunda

@justusndunda

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Multi-skilled professional with strong organizational and communication skills.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork and communication.

I am a multi-skilled professional with a strong background in organizational and administrative tasks, honed through my experience as a Virtual Assistant. I thrive in fast-paced environments where I can utilize my communication, time management, and financial management skills to meet challenging objectives. My educational background in Economics has equipped me with critical thinking and analytical skills that I apply in my daily work.

Throughout my career, I have successfully managed schedules, handled customer inquiries, and conducted market research. My ability to multi-task and resolve issues efficiently has been key to my success in customer support roles. I am also adept at writing and content creation, having produced various written materials including blog posts and newsletters. I take pride in my attention to detail and my commitment to delivering high-quality work within deadlines.

I am passionate about continuous learning and development, and I am always looking for opportunities to grow professionally. I believe that my diverse skill set and proactive approach make me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Athena

Feb 2021 - May 2024 (3 years 3 months)

Managed schedules, booked appointments, handled emails, organized files, and performed data entry. Responded to customer inquiries via email, chat, or phone, and managed support tickets and customer relations. Scheduled social media posts, responded to comments and messages, created content, and analyzed engagement metrics.

Data Entry Customer Service Social Media Management Content Creation Market Research Financial Management Administrative Support Microsoft Excel

Article Writer and Account Management

EssayPro

Jan 2020 - Jan 2021 (1 year)

Wrote and edited articles, ensuring timely delivery and adherence to client requirements. Delegated tasks to writers and maintained records of all assignments. Ensured quality control for all written materials.

Content Editing Quality Control Communication Time Management Writing Research Data Management

Election Commissioner

Pwani University

Jan 2019 - Dec 2019 (11 months)

Managed election officials, tabulated results using Microsoft Excel, and recorded election outcomes. Dispatched ballots to polling stations and ensured the delivery of free, fair, and credible elections. Maintained meticulous records of all election materials and processes.

Election Management Microsoft Excel Planning Logistics Team Management Organizational Skills

Education

Degrees, certifications, and relevant coursework

Pwani University

BA Economics, Economics

Grade: Second class honors, upper division

Studied Economics at Pwani University, achieving Second Class Honors, Upper Division. Gained a strong foundation in economic principles and analytical skills.

Matinyani Boys High School

Kenya Certificate of Secondary Education (KCSE), General Studies

Grade: B+

Completed secondary education at Matinyani Boys High School, earning a B+ in the Kenya Certificate of Secondary Education (KCSE) examination. Developed foundational academic skills across various subjects.

Uvaani Primary School

Kenya Certificate of Primary Education (KCPE), General Studies

Grade: B-

Completed primary education at Uvaani Primary School, achieving a B- in the Kenya Certificate of Primary Education (KCPE) examination. Acquired fundamental literacy and numeracy skills.