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Justin Sigadel

@justinsigadel

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Recruiter candidate at PARKWAY HONDA who engages 50–70 customers daily and schedules 40+ appointments weekly.

United States

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What I'm looking for

I'm pursuing an entry-level Recruiter role where I can apply my experience in outreach, prospect screening, needs assessment, relationship building, and pipeline management to deliver a positive candidate experience.

At PARKWAY HONDA, I manage 50–70 daily customer contacts across phone, email, and text, qualifying prospects and scheduling 40+ appointments each week. I use CRM insights to prioritize prospects and support repeat purchases, cross-sell, upsell, and lease renewals.

At NUCAR TOYOTA, I managed 50+ daily customer interactions and averaged 5–7 appointments per day. I also developed re-engagement campaigns that increased appointments from dormant leads by 15%, and supported customer satisfaction above 90%.

Earlier, at MERCEDES BENZ, I contributed to a team scheduling 800+ service appointments monthly and followed up with customers to address service concerns. I have a Bachelor of Arts in Psychology from University of Massachusetts and experience with Microsoft Excel, CDK, and Autoloop.

Experience

Work history, roles, and key accomplishments

Current

Business Development Agent

Current

Parkway Honda

Jan 2026 - Present (9 months)

Supported up to 15 Client Advisors and ~240 monthly vehicle sales, managing 50–70 daily customer contacts. Qualified prospects, scheduled 40+ appointments weekly, and improved response times by 40–50%.

CRM AI Assisted Outreach Lead Generation Needs Assessment Appointment Coordination Multichannel Communication Customer Experience

Business Development Representative

Nucar Toyota

Jan 2022 - Dec 2025 (3 years 11 months)

Consistently ranked among the top 2 of 7 BDRs, converting 35–40 prospects into sales monthly. Managed 50+ daily customer interactions and developed re-engagement campaigns that increased appointments from dormant leads by 15%.

CRM Lead Qualification Pipeline Management Outbound Calling Customer Engagement Training Sales Coordination

Service Owner Retention Representative

Mercedes Benz

Jan 2019 - Dec 2020 (1 year 11 months)

Contributed to a 4-person team scheduling 800+ service appointments monthly. Conducted proactive post-service follow-up and managed high-volume customer communications to support satisfaction above 80%.

CRM Appointment Scheduling Customer Retention Communication Skills Data Management Excel CDK Autoloop

Warranty Administrator

Lexus

Jan 2019 - Dec 2019 (11 months)

Recovered thousands of dollars from Toyota Insurance within 4 months by processing warranty claims. Streamlined warranty workflows to reduce technician payment processing time by 50%.

Warranty Claims Process Improvement Records Management CDK Compliance Data Validation