Open to opportunities

Justin Goff

@justingoff

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Experienced claims adjuster focused on delivering exceptional customer value.

United States

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What I'm looking for

I am looking for a dynamic role that challenges me and allows for growth.

I am a dedicated professional with over four years of experience in customer-facing implementation roles, particularly in the insurance and technology sectors. My journey began at TEKsystems as an Applications Recruiter, where I honed my analytical skills and developed a keen understanding of customer requirements. This foundation paved the way for my role as an NCS Specialist at Paycom, where I fostered strong relationships with clients, ensuring seamless implementation and optimal utilization of the Paycom system.

Most recently, I served as a Bodily Injury Claims Adjuster at Farmers Insurance, where I investigated and resolved auto injury claims. My ability to communicate effectively with policyholders and stakeholders allowed me to maintain accurate claim files and ensure a smooth claims process. I am passionate about driving exceptional results and delivering value to customers, and I continuously seek opportunities for personal and organizational growth.

Experience

Work history, roles, and key accomplishments

Bodily Injury Claims Adjuster

Farmers Insurance

Dec 2023 - Present (1 year 7 months)

Investigated and resolved auto injury claims through effective communication with policyholders, claimants, and stakeholders. Gathered and documented loss information, maintaining accurate and up-to-date claim files.

Communication Documentation Cross Functional Collaboration Stakeholder Management

NCS Specialist

Paycom

Nov 2018 - Present (6 years 8 months)

Fostered strong, long-lasting relationships with diverse client users to ensure seamless implementation and optimal utilization of the Paycom system. Employed a comprehensive range of tools and technologies to efficiently integrate and meticulously verify client data, ensuring accuracy and completeness.

Client Relationship Management System Implementation Data Integration Troubleshooting

Admissions/Registration Student Worker

Linn Benton Community College

Mar 2015 - Present (10 years 4 months)

Maintained and organized a wide range of recruiting materials and records, ensuring that all information is up-to-date, accurate, and easily accessible. Provided prompt and effective assistance to students, faculty, and staff regarding admissions records and transcripts.

Record keeping Data Management Customer Service Process Improvement

Applications Recruiter

TEKsystems

Nov 2013 - Present (11 years 8 months)

Conducted in-depth analysis of customer requirements to identify the most suitable Technical Professionals, leveraging a wide range of sourcing strategies and tools to identify top talent. Built and maintained strong relationships with Technical Professionals, serving as a trusted advisor and resource for all inquiries related to job opportunities.

Recruitment Sourcing Documentation