Justin Feliciano
@justinfeliciano
Customer service and client-care professional who helps people get reliable service—at USPS and in home care.
United StatesWhat I'm looking for
I’ve worked the retail counter at the United States Postal Service, helping customers with postage, packages, money orders, and postal insurance while resolving issues promptly and courteously.
In my City Carrier Assistant work, I assisted with handling, sorting, and distribution of mail packages, using automated mail equipment to keep processing efficient and accurate.
Since Nov. 2022, I’ve been a Caregiver with Friends & Family Home Care Services, supporting activities of daily living, maintaining safe environments, and observing changes in client condition. I also did community outreach as a Community Canvasser with ReServe, educating people on public health services and documenting interactions and satisfaction surveys.
Experience
Work history, roles, and key accomplishments
Caregiver
Friends & Family Home Care Services
Nov 2022 - Present (3 years 9 months)
Assisted patients with activities of daily living, including bathing, dressing, grooming, and meals. Built trust and rapport with clients while maintaining dignity and respect.
Assisted in handling, sorting, and distribution of mail packages, ensuring accurate delivery. Provided high quality customer service at the retail counter, resolving issues promptly.
Community Canvasser
ReServe
May 2021 - Apr 2022 (11 months)
Conducted outreach within New York City to engage individuals regarding public health services. Documented patient interactions and satisfaction surveys, maintaining high standards of client service.
Education
Degrees, certifications, and relevant coursework
DeWitt Clinton High School
High School Diploma, General Studies
High school diploma from DeWitt Clinton High School in Bronx, NY.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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