Justify Ester Pasaribu

I am an experienced IT Support Specialist with a strong background in technical documentation, manual testing, and business process analysis. My work spans across banking, fintech, and retail projects, where I have honed my skills in stakeholder communication, API and system documentation, and test case execution. I pride myself on being detail-oriented, analytical, and a fast learner, with hands-on experience using tools like JIRA, Postman, and SQL.

During my tenure at PT Cerberus Sinergi Datasistem, I created comprehensive user guides and API documentation, conducted various levels of testing, and collaborated closely with developers to ensure alignment with SDLC and STLC processes. My internship experiences at Jiwa Group and PT Jasamedika Saranatama further solidified my capabilities in supply chain management and business process analysis, where I generated operational reports, managed logistics, and created essential process documentation.

I am passionate about leveraging my skills in a dynamic environment where I can contribute to innovative projects and continue to grow professionally.