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RM@remi
Seasoned IT Support Specialist with over 9 years of experience.
ZimbabweI am a seasoned IT professional with over 9 years of experience in IT support, system administration, and project management. My career has been dedicated to providing exceptional end-user support and optimizing IT systems to enhance business productivity. I am currently seeking an IT Support Specialist role where I can leverage my expertise in managing IT systems and ensuring smooth operations.
Throughout my career, I have held various positions, including Senior Project Engineer and Application Support Engineer, where I provided technical support for banking applications and managed projects across multiple platforms. My experience includes working with AWS, Kubernetes, Oracle SQL, and various programming languages, allowing me to deliver timely project delivery and maintain data integrity. I am passionate about continuous improvement and aim to contribute to organizational success through streamlined IT processes.
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Work history, roles, and key accomplishments
National Bank of Ras Al Khaimah
Nov 2020 - Present (5 years)
Provided technical support for RAKBANK banking applications, including digital banking and investment platforms. Administered the Skiply application, a school fee payment and student management system developed with AWS cloud.
National Bank of Ras Al Khaimah
Nov 2020 - Present (5 years)
Provided technical support for RAKBANK banking applications, including digital banking and investment platforms. Administered the Skiply application, a school fee payment and student management system developed with AWS cloud.
Wipro Collaborative Lifecycle Management by IBM
Apr 2019 - Present (6 years 7 months)
Provided technical support for software development and maintenance through a unified Relational Database Management System (CLM). Developed skills in Relational Database Management and Oracle PL-SQL.
Cyber Defence Center
Jan 2019 - Present (6 years 10 months)
Provided network support for various customers in maintaining their Cyber Security. Enhanced knowledge in Networking Concepts, Cryptography, and Load Balancers, working in the load balancing team.
Wipro Technologies
Jan 2019 - Present (6 years 10 months)
Provided network support for various customers in maintaining their Cyber Security, focusing on networking concepts and cryptography. Worked in the load balancing team, enhancing network security with firewall configurations and VPNs.
Levi Strauss & Co.
Sep 2015 - Present (10 years 2 months)
Provided advanced technical support for the Red Prairie application, controlling warehouses through Data Core Warehousing. Managed data flow, database relations, and physical devices in the warehouse, offering frontend and backend support for the WMS application.
Levi Strauss & Co.
Sep 2015 - Present (10 years 2 months)
Provided advanced technical support for the Red Prairie application, controlling warehouses through Data Core Warehousing. Managed data flow, database relations, and physical devices in the warehouse, offering frontend and backend support for the WMS application.
Wipro Technologies
Jun 2015 - Present (10 years 5 months)
Led the Homebase applications support and development, ensuring technical support and maintenance across UK and Ireland. Managed employee data using Oracle HR and customer orders with Catalyst and PowerBi.
Wipro Technologies
Jun 2015 - Present (10 years 5 months)
Led the Homebase applications support and development, covering technical support and maintenance across the UK and Ireland. Managed employee data using Oracle HR and handled customer order maintenance with Catalyst and PowerBi.
Degrees, certifications, and relevant coursework
MUB.Sc, Physics
Completed a Bachelor of Science degree in Physics. Gained foundational knowledge in scientific principles and analytical thinking.
VUM.Tech, Information Technology
Pursued a Master of Technology degree in Information Technology. Focused on advanced concepts and applications within the IT domain.
MUB.Sc, Physics
Completed a Bachelor of Science degree in Physics. Gained foundational knowledge in scientific principles and analytical thinking.
Senior Secondary (AISSCE), General Studies
Completed Senior Secondary education under the AISSCE curriculum. Focused on core subjects to prepare for higher education.
Software and tools used professionally
ZimbabweYou can contact Re and 90k+ other talented remote workers on Himalayas.
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