Justen Ward
@justenward
I build client workflows, websites, automation, and AI-assisted systems that improve business operations.
United StatesWhat I'm looking for
At I&J Agency, I lead day-to-day operations while managing client relationships, projects, digital systems, and service delivery.
I build and improve workflows across CRM, websites, analytics, SEO, reporting, automation, and AI tools. I coordinate digital projects from planning through implementation, aligning design, content, tracking, and technical requirements.
I enjoy understanding client needs, solving operational problems independently, and turning business requirements into practical solutions. My focus is reducing repetitive work and making execution more efficient and reliable.
My customer service experience at Meijer strengthened my ability to communicate clearly, resolve concerns, handle transactions accurately, and adapt in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Founder & Operations Lead
I&J Agency
May 2023 - Present (3 years 4 months)
Lead day-to-day business operations while managing client relationships, projects, digital systems, and service delivery. Build and improve automated workflows using n8n and AI tools to reduce repetitive manual work and improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Justen hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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