Looking for a job

Mark Salisbury

@marksalisbury

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Operations leader who builds scalable systems, automations, and high-performing teams.

United States

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What I'm looking for

I seek a role leading operations where I can build systems, implement automation/AI, develop teams, and drive measurable efficiency gains.

I am an operations executive with 20 years building, scaling, and optimizing business operations across retail, advertising, vendor ecosystems, and construction. I specialize in translating operational chaos into documented, repeatable processes and combine hands-on leadership with modern automation and AI tools.

I have built departments from scratch, implemented systems that reduced labor costs by 25–40%, and led teams to top national rankings. I founded StarForge Dynamics to help small businesses systematize operations, delivering automation tools with 100% customer retention and significant time savings.

My practical achievements include implementing AI-powered CRM automation to cut manual data entry by 40%, creating onboarding programs that reduced new-rep ramp to seven days, and designing vendor and inventory systems that processed thousands of invoices and supported tens of millions in ad revenue. I prioritize measurable outcomes, repeatable SOPs, and enabling non-technical teams to adopt modern tools quickly.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Creative Enclosures

Aug 2024 - Present (1 year 10 months)

Lead operations for a residential construction company, implementing AI-powered CRM and automation that reduced manual data entry 40% and improved pipeline visibility to ensure on-time project delivery.

Operations Management Lead Automation Vendor Management Workflow Automation Project Delivery

Current

Founder & Operations Consultant

Current

StarForge Dynamics

Jan 2024 - Present (2 years 5 months)

Founded consulting practice to systematize operations and implement AI/automation, delivering tools that achieved 100% client retention and reduced content creation time by 90%.

Automation AI Implementation Workflow Design Client Onboarding Change Management

Sales Support Manager

TJR Construction

Dec 2023 - Aug 2024 (8 months)

Built sales operations infrastructure and training programs that reduced new rep onboarding from 3+ weeks to 7 business days and implemented real-time sales dashboards for pipeline visibility.

Sales Operations Dashboards Onboarding Field Marketing Performance Tracking

Vendor Management Coordinator

Strategic Grounds Management

Nov 2021 - Feb 2023 (1 year 3 months)

Established accounts payable and vendor onboarding processes, training 500+ vendors and implementing SOPs and automation that reduced vendor management labor 25% and increased retention 30%.

Vendor Management Accounts Payable SOP Development Vendor Onboarding Workflow Automation Vendor Relations Process Optimization

Digital Inventory Manager

Lamar Advertising

Jan 2016 - Nov 2021 (5 years 10 months)

Managed digital billboard inventory supporting tens of millions in annual ad revenue, processed 200+ monthly requests with zero missed deadlines, and optimized inventory for maximum uptime and revenue.

Ad Operations Scheduling

Geek Squad Manager

Best Buy

Jan 2005 - Jan 2016 (11 years)

Led Geek Squad operations across two locations for 11 years, achieving Top 25 national ranking through training programs, process design, and data privacy procedures adopted company-wide.

Team Leadership Training Development Service Operations Inventory Management Process Design Data Privacy