Juma Sirya
@jumasirya
Enthusiastic waiter with proven skills in high-volume hospitality and customer-focused service.
What I'm looking for
I am an enthusiastic waiter with hands-on experience in fast-paced hotel and banquet environments, consistently delivering accurate, timely service and fostering positive guest experiences.
At Rixos Premium Qetaifan Island and Best Western Plus Doha, I acted as a liaison between guests and departments, promoted upselling, and helped increase sales and table turnover through attentive service and menu knowledge.
I regularly handled high-volume dining, coordinated banquet set-ups, and ensured compliance with health and sanitation standards while managing special dietary requests and resolving guest concerns professionally.
I take pride in contributing to strong customer satisfaction, receiving positive guest reviews, and supporting team efficiency through clear communication and reliable execution.
Experience
Work history, roles, and key accomplishments
Waiter
Rixos Premium Qetaifan Island
Aug 2023 - Present (2 years 2 months)
Provided high-volume dining service at a luxury resort, increasing average table turnover by 15% and contributing to positive guest reviews through upselling and timely deliveries.
Assistant Waiter
Best Western Plus Doha
Mar 2021 - Mar 2023 (2 years)
Supported front-of-house operations, streamlined order-taking and reduced errors to improve service efficiency, and increased beverage and menu sales by 20% while earning 5-star guest reviews.
Education
Degrees, certifications, and relevant coursework
Chumani Secondary School
Kenya Certificate of Secondary Education (KCSE), General Secondary Education
Completed the Kenya Certificate of Secondary Education (KCSE) at Chumani Secondary School in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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