Muhammad Muneer Abbasi
@muhammadmuneerabbasi
Experienced customer service and data entry professional with strong administrative and hospitality skills.
What I'm looking for
I am a motivated and adaptable customer service and administration professional with over 12 years' experience across data entry, hospitality, logistics support, and front-desk roles.
My strengths include accurate data entry, inventory and shift supervision, POS and cash handling, and delivering consistent customer satisfaction in fast-paced environments.
I have demonstrated reliability in roles such as Data Entry Operator, Shift Supervisor/Cashier/Lead Barista, Replenishment Team Member, and Receptionist, and I consistently met or exceeded performance expectations.
I am proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Windows, CorelDRAW, Adobe Photoshop, and I pursue continuous upskilling to add value to my next employer.
Experience
Work history, roles, and key accomplishments
Data Entry Operator
Touchstone Communication
Jan 2017 - Jun 2024 (7 years 5 months)
Accurately entered and verified large volumes of data into company databases, conducted regular data audits to ensure consistency, and maintained organized electronic and physical filing systems to improve retrieval and reliability.
Shift Supervisor / Cashier
Gloria Jean's Coffees
Jan 2015 - Dec 2016 (1 year 11 months)
Supervised daily store operations and led opening/closing procedures, managed POS cash transactions and inventory audits, and provided high-quality customer service while training staff on food safety and operational standards.
Replenishment Team Member
Madina Cash & Carry
Aug 2014 - Dec 2014 (4 months)
Executed night-fill and stock replenishment duties, monitored inventory levels and labeling accuracy, and contributed to inventory reports and stock-loss reduction initiatives to maintain product availability.
Receptionist / Customer Service
AunZton Communications
May 2013 - Jul 2014 (1 year 2 months)
Managed front-desk operations including visitor reception, call and email handling, appointment scheduling, and mail processing while providing accurate company information and supporting internal coordination.
Education
Degrees, certifications, and relevant coursework
Allama Iqbal Open University
Bachelor, Economics and Education
2014 - 2016
Completed a Bachelor program covering subjects in Economics and Education from April 2014 to May 2016.
Federal Government Postgraduate College, Sector H-8, Islamabad
Intermediate (Higher Secondary Certificate), Computer Science
2011 - 2013
Completed Intermediate (Higher Secondary) with a focus in Computer Science between September 2011 and September 2013.
Board of Intermediate and Secondary Education, Rawalpindi
Secondary School Certificate, General Secondary Education
2009 - 2011
Completed Secondary School Certificate (matriculation) between March 2009 and August 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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