Peter Thuku
@peterthuku
Detail-oriented waiter with exceptional customer service skills.
What I'm looking for
I am a detail-oriented waiter with over 2 years of experience in luxury hotel dining, currently working at Four Seasons Hotel Doha. My expertise lies in providing exceptional customer service, time management, and problem-solving skills. I take pride in building rapport with guests and ensuring they have a memorable dining experience.
Throughout my career, I have demonstrated a strong ability to upsell menu items and maintain high standards of service. I have received 5-star ratings in over 100 performance reviews, showcasing my commitment to excellence. My collaborative approach with kitchen staff ensures smooth operations, and my proactive communication keeps guests informed and satisfied.
Experience
Work history, roles, and key accomplishments
Waiter
Four Seasons Hotel Doha
Sep 2023 - Present (1 year 9 months)
Detail-oriented waiter with over 2 years of experience in luxury hotel dining. Skilled in customer service, upselling, and maintaining high standards of guest satisfaction. Proficient in menu knowledge and effective communication with guests and kitchen staff.
Assistant Waiter
Mondrian Hotel Doha
May 2021 - Apr 2023 (1 year 11 months)
Assisted in maintaining smooth dining operations by clearing tables, informing guests of specials, and ensuring high service standards. Recognized for handling high volumes of customer orders efficiently during peak hours.
Education
Degrees, certifications, and relevant coursework
Parkrand Secondary School
Kenya Certificate of Secondary Education, General Education
2014 - 2018
Completed the Kenya Certificate of Secondary Education (KCSE) with a focus on foundational subjects, preparing for further education and professional opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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