julisa lara

At TTEC, I support Medicare and Medicaid callers remotely by completing applications, verifying coverage, documenting detailed call notes, and helping people locate providers and financial resources. I'm a licensed insurance agent authorized in all 50 states and maintain compliance through continuous virtual training.

I've also supported patient check-in, insurance verification, scheduling, and follow-up at Alivio Medical Center. I bring bilingual English and Spanish communication, healthcare administration experience, and the ability to learn complex systems quickly in high-volume virtual environments.